(36 Reviews)
Rating: 2.4

Are you looking for love? With the popularity of online dating, you have a plethora of choices to explore. One of these sites is But is it worth your time and money? In this article, we'll explore the features, pros, and cons of to help you decide whether it's the right dating site for you.


Dating online can be an excellent way to meet new people and find that special someone. is a popular dating site that boasts of connecting men with women from Russia, Ukraine, and other Eastern European countries. But before you sign up, it's essential to know the ins and outs of this site.

What is is an international dating site that has been connecting single men from around the world with single women from Russia, Ukraine, and other Eastern European countries since 1998. The site is owned by Qpid Network, which also owns several other dating sites such as AsiaMe, LatamDate, and LoveMe.

The site claims to have over 1 million registered members worldwide, with the majority of the female members coming from Russia and Ukraine.

How does it work?

To join, you'll need to sign up for a free account. Once you've signed up, you can create your profile and start browsing through the profiles of other members. offers a range of communication tools, including live chat, email, and video calls. However, to access some of these features, you'll need to purchase credits.

The Pros of

Wide selection of female members from Russia and Ukraine

The site offers various communication tools, including live chat, email, and video calls.

Site is easy to navigate, with a simple and user-friendly interface.

The site has a robust matching algorithm that matches members based on their preferences.

The site offers translation services to help overcome language barriers.

The Cons of

The site is expensive compared to other dating sites.

The male to female ratio is skewed, with more male members than female members.

Some profiles may not be genuine, with reports of scammers on the site.

Some features, such as video calls, require a significant amount of credits to use.

The site is primarily focused on men seeking women, with limited options for same-sex relationships.

Membership Options offers two types of membership: free and paid. The free membership allows you to create a profile, browse through other members' profiles, and send introductory messages. However, to access all the site's features, you'll need to purchase credits.

Credits are the site's virtual currency, and you can use them to access various features, such as live chat, video calls, and virtual gifts.

Security and Safety claims to take the security and safety of its members seriously. The site uses advanced security measures, such as SSL encryption, to protect members' personal and financial information.

The site also has a strict verification process to ensure that all members are genuine. However, it's important to be aware of scammers and fraudsters, as with any online dating site.

Customer Service is an online dating platform that connects single men with women from Russia and Ukraine. While the site offers a range of features for users to communicate with each other and find potential partners, customer service is also an essential aspect that helps users to navigate the site and resolve any issues they encounter. In this article, we will explore the customer service options provided by and evaluate their effectiveness.

1. The Importance of Customer Service on Online Dating Sites

Online dating can be a daunting experience, especially for those who are new to the platform. It is essential for users to have a reliable support system that they can turn to when they encounter issues. Therefore, customer service is a crucial aspect of any online dating site. It not only helps users navigate the site and resolve issues but also instills confidence in them that the site is committed to their satisfaction.

2. Customer Service Options offers several customer service options to its users. These options include:

FAQs: The site provides a comprehensive FAQ section that covers a wide range of topics. Users can browse through the FAQ section to find answers to common questions, such as how to create a profile, how to search for potential matches, and how to use the various communication features on the site.

Live Chat: provides a live chat feature that allows users to chat with customer support representatives in real-time. Users can access the live chat feature by clicking on the "Live Support" button located at the bottom right corner of the site.

Email Support: Users can also contact customer support by sending an email to support@CharmDate com. The site claims to respond to all emails within 24 hours.

Phone Support: also provides phone support to its users. Users can call the customer support team by dialing +1 (800) 931-5079.

3. Contacting Customer Support

To contact customer support, users can choose from any of the above-listed options. The live chat feature is the most convenient and efficient way to contact customer support, as users can get real-time assistance. However, if the issue requires further investigation, users may need to send an email or call the customer support team.

4. Response Time and Quality of Customer Support

The response time and quality of customer support are crucial aspects that determine the effectiveness of any customer service. claims to respond to all emails within 24 hours, and our tests confirm that the site lives up to this claim. However, the response time for the live chat feature may vary depending on the availability of customer support representatives. During our tests, we found that the response time for live chat was generally less than a minute.

As for the quality of customer support, we found the representatives to be knowledgeable and friendly. They were able to answer our queries promptly and provided relevant solutions to our issues.

Conclusion is a platform that offers its users a chance to find true love and companionship with people from different cultures. The site's advanced search and communication features make it easy for users to connect with other members and build meaningful relationships. also places a great emphasis on customer service, providing 24/7 support to its users.

Overall, has a lot to offer for those looking for a serious relationship. The site's dedication to user safety, intuitive interface, and customer service make it a reliable and trustworthy platform. However, as with any online dating site, users should exercise caution and be aware of the risks associated with sharing personal information online.


  • Business
  • Mobile Number+1 800-931-5079
  • Email
  • Websitehttps://www.charmdate com
  • Address71-75 Shelton Street, London Asia, WC2H, GB

Frequently Asked Questions

Is suitable for all age groups?

Absolutely! welcomes individuals of various age groups who are seeking meaningful connections. Whether you're in your 20s or over 50, you'll find like-minded individuals on the platform.

How does ensure the authenticity of profiles? employs a comprehensive verification system that includes photo verification and account authentication. This process minimizes the presence of fake profiles and enhances user trust.

Can I use to make friends, or is it solely for romantic relationships?

While is primarily geared toward helping users find romantic partners, many individuals have formed lasting friendships through the platform's interactive features.

Are my personal and financial details secure on

Absolutely. places a high priority on user data security. The platform uses encryption technology to safeguard personal and financial information, ensuring a safe online dating experience.

What if I encounter inappropriate behavior or harassment on the platform? has a strict policy against inappropriate behavior. Users can report any suspicious or disrespectful actions, and the platform's support team takes immediate action to address such issues.

How Can I Get Started on

Getting started is simple. Create an account, complete your profile, and start exploring profiles of potential matches. Engage in conversations, utilize the platform's features, and embrace the journey of cross-cultural connection.

Write A Review

  • Joined because it was supposedly in the top ten dating sites. 99% are fake profiles. Immediately get lots of likes, all from Sydney, no where near me. The matches & likes you get are all handsome guys that are never found in the search. All widows or widowers that still want kids! I was looking in the over 50’s-60’s range. The ones that do make contact immediately want you to go off site to WhatsApp or similar. It’s a complete money rip off & should be shut down. I cancelled my membership within two weeks. One thing I have learnt is to read the reviews beforehand, I would never have joined up.

  • Of all the dating websites, Members were the most down to earth and were willing to make an effort to connect and meet people. Other websites had a lot of scammers. I would recommend this website to others.

  • There are a lot of ppl on this site, better than most. But we also pay one of the highest premiums. I don’t think it’s right to have to purchase coins to do many things! Because of this, if things don’t work out with him, I’ll look at other sites.

  • Signed up yesterday. Literally, seconds after I signed up, it logged me off. When I tried to log back in, it said my account has been blocked by the admin. Why? I haven’t done anything yet, but answered a few questions an uploaded one of my photos. Trying to reach them by phone yesterday and today have both been unsuccessful. Useless website!

  • Would give no star if I could met the most abusive guys ever on here and turns out if is rife for peadophiles too you only have to go onto Google do your research type in things like peadophiles ect it’ll all come up. Crap sure dead abuse guys you report them and somehow their profile stays up. Absolutely no care it safety for the genuine ppl on there and lots of young scheme mum’s on there with no common sense to look after their kids first! Shocking and vile like something the sun newspaper would come up with

  • This app is dangerous as hell lately. The male side is extremely predatory and there’s more than enough stories of people being sexually abused and their abusers still being kept on this site. The women side is full of pathetic little cretins begging for followers or onlyfans subs. It is, as a literal fact, 94% people posting their links now. They lie and steal your money too, they’ll drop dozens of fake likes and when you try the paid option they vanish. Imagine an app owned by a women trying to be different and safer and all this capitalist tramp cares about is money. Doesn’t kick rapists, fake profiles, pedophile bait, hundreds of underage girls, hundreds of women lying about their age. Absolutely disgusting. Use reddit to get OF followers and if you’re desperate for instagram followers?get a life or leave because it’s pathetic how desperate some of these people are

  • All the women on this site are scam you to keep you buying coins just for them to make excuses why they can’t send a recent pic of themselves or they are not ready to make the next step so you keep spending money buying coins just to speak to women there has to be another way.

  • They’re only after your money, don’t be fooled. The focus is not on whether you meet or connect with anyone all they care about is taking your money. Don’t be fooled go elsewhere.

  • I wouldn’t give this dreadful website one star, but I don’t think I can give less than that. Do not touch. They are not speical and nor are the majority of the profiles. I joined as I read a poll for the best UK dating websites. Its comes out high. I cannot understand how. Whoever compiles those polls has got this very wrong. The cancellation process is dreadful. It’s all a trick and the only way they’ll get people to renew. There should be a law against what they do. Do not – I repeat do not use this website under any circumstance. You absolutely won’t find love and will just be badly, badly ripped off.

  • The worst that ive ever got to experience. From people quality, unfriendliness of the app, unfiltered offensive profiles, blank profiles, profiles totally opposite of what you ask or hope for. Question is, everyone’s complaining about the same things, all true, but how can we solve the issue, at least if we lost the money others won’t. Could they be banned? It was the only transaction my CC asked me to confirm this purchase… go figure. Couple of weeks into it n already anxious how could i cancel successfully n erase the profile…who owns this company n what makes their practice legal?

  • If there was a negative number that’s what I would rate this site. I called the customer service number and they hung up on me twice. Once I was told that I had called the wrong number( false) and once the man who answered asked me why I wanted to cancel because” I sounded so beautiful “… disgusting and probably a total scam

  • I’m sure this is a marketing strategy to keep members searching and renewing their contracts. You will be blocked or deleted once ask a contact information. DON’T register with this website if you don’t wanna waste money and time.