(36 Reviews)
Rating: 2.4

Are you looking for love? With the popularity of online dating, you have a plethora of choices to explore. One of these sites is But is it worth your time and money? In this article, we'll explore the features, pros, and cons of to help you decide whether it's the right dating site for you.


Dating online can be an excellent way to meet new people and find that special someone. is a popular dating site that boasts of connecting men with women from Russia, Ukraine, and other Eastern European countries. But before you sign up, it's essential to know the ins and outs of this site.

What is is an international dating site that has been connecting single men from around the world with single women from Russia, Ukraine, and other Eastern European countries since 1998. The site is owned by Qpid Network, which also owns several other dating sites such as AsiaMe, LatamDate, and LoveMe.

The site claims to have over 1 million registered members worldwide, with the majority of the female members coming from Russia and Ukraine.

How does it work?

To join, you'll need to sign up for a free account. Once you've signed up, you can create your profile and start browsing through the profiles of other members. offers a range of communication tools, including live chat, email, and video calls. However, to access some of these features, you'll need to purchase credits.

The Pros of

Wide selection of female members from Russia and Ukraine

The site offers various communication tools, including live chat, email, and video calls.

Site is easy to navigate, with a simple and user-friendly interface.

The site has a robust matching algorithm that matches members based on their preferences.

The site offers translation services to help overcome language barriers.

The Cons of

The site is expensive compared to other dating sites.

The male to female ratio is skewed, with more male members than female members.

Some profiles may not be genuine, with reports of scammers on the site.

Some features, such as video calls, require a significant amount of credits to use.

The site is primarily focused on men seeking women, with limited options for same-sex relationships.

Membership Options offers two types of membership: free and paid. The free membership allows you to create a profile, browse through other members' profiles, and send introductory messages. However, to access all the site's features, you'll need to purchase credits.

Credits are the site's virtual currency, and you can use them to access various features, such as live chat, video calls, and virtual gifts.

Security and Safety claims to take the security and safety of its members seriously. The site uses advanced security measures, such as SSL encryption, to protect members' personal and financial information.

The site also has a strict verification process to ensure that all members are genuine. However, it's important to be aware of scammers and fraudsters, as with any online dating site.

Customer Service is an online dating platform that connects single men with women from Russia and Ukraine. While the site offers a range of features for users to communicate with each other and find potential partners, customer service is also an essential aspect that helps users to navigate the site and resolve any issues they encounter. In this article, we will explore the customer service options provided by and evaluate their effectiveness.

1. The Importance of Customer Service on Online Dating Sites

Online dating can be a daunting experience, especially for those who are new to the platform. It is essential for users to have a reliable support system that they can turn to when they encounter issues. Therefore, customer service is a crucial aspect of any online dating site. It not only helps users navigate the site and resolve issues but also instills confidence in them that the site is committed to their satisfaction.

2. Customer Service Options offers several customer service options to its users. These options include:

FAQs: The site provides a comprehensive FAQ section that covers a wide range of topics. Users can browse through the FAQ section to find answers to common questions, such as how to create a profile, how to search for potential matches, and how to use the various communication features on the site.

Live Chat: provides a live chat feature that allows users to chat with customer support representatives in real-time. Users can access the live chat feature by clicking on the "Live Support" button located at the bottom right corner of the site.

Email Support: Users can also contact customer support by sending an email to support@CharmDate com. The site claims to respond to all emails within 24 hours.

Phone Support: also provides phone support to its users. Users can call the customer support team by dialing +1 (800) 931-5079.

3. Contacting Customer Support

To contact customer support, users can choose from any of the above-listed options. The live chat feature is the most convenient and efficient way to contact customer support, as users can get real-time assistance. However, if the issue requires further investigation, users may need to send an email or call the customer support team.

4. Response Time and Quality of Customer Support

The response time and quality of customer support are crucial aspects that determine the effectiveness of any customer service. claims to respond to all emails within 24 hours, and our tests confirm that the site lives up to this claim. However, the response time for the live chat feature may vary depending on the availability of customer support representatives. During our tests, we found that the response time for live chat was generally less than a minute.

As for the quality of customer support, we found the representatives to be knowledgeable and friendly. They were able to answer our queries promptly and provided relevant solutions to our issues.

Conclusion is a platform that offers its users a chance to find true love and companionship with people from different cultures. The site's advanced search and communication features make it easy for users to connect with other members and build meaningful relationships. also places a great emphasis on customer service, providing 24/7 support to its users.

Overall, has a lot to offer for those looking for a serious relationship. The site's dedication to user safety, intuitive interface, and customer service make it a reliable and trustworthy platform. However, as with any online dating site, users should exercise caution and be aware of the risks associated with sharing personal information online.


  • Business
  • Mobile Number+1 800-931-5079
  • Email
  • Websitehttps://www.charmdate com
  • Address71-75 Shelton Street, London Asia, WC2H, GB

Frequently Asked Questions

Is suitable for all age groups?

Absolutely! welcomes individuals of various age groups who are seeking meaningful connections. Whether you're in your 20s or over 50, you'll find like-minded individuals on the platform.

How does ensure the authenticity of profiles? employs a comprehensive verification system that includes photo verification and account authentication. This process minimizes the presence of fake profiles and enhances user trust.

Can I use to make friends, or is it solely for romantic relationships?

While is primarily geared toward helping users find romantic partners, many individuals have formed lasting friendships through the platform's interactive features.

Are my personal and financial details secure on

Absolutely. places a high priority on user data security. The platform uses encryption technology to safeguard personal and financial information, ensuring a safe online dating experience.

What if I encounter inappropriate behavior or harassment on the platform? has a strict policy against inappropriate behavior. Users can report any suspicious or disrespectful actions, and the platform's support team takes immediate action to address such issues.

How Can I Get Started on

Getting started is simple. Create an account, complete your profile, and start exploring profiles of potential matches. Engage in conversations, utilize the platform's features, and embrace the journey of cross-cultural connection.

Write A Review

  • Use this site to look at girls BUT do not spend money, it will cost you over $400 just to qualify to get a girls private contact information, like an email address. The girl will tell you to read 10 EMF letters from her and reply with 10 of your own, do that and you can request their email. but that never happens. either they disappear from the site and turn up on a different site, or they tell you some other lame excuse. Instead of getting their private email, they continue writing you daily EMF letters, that cost $7 each to open and read! Tons of women will hit you up here but it is just to string you along. the only payoff is an empty wallet and NO HOT girl!

  • It is the worst. it is impossible to know who is truly viewing you and who CharmDate has ‘chosen.’ Also their “matches” usually make no sense…completely algorithm driven as is most sites, i guess. Also they spend little time weeding out the hackers. Waste of time and money

  • This site is a complete rip off, and this crap have been doing will catch up to everyone of them even the girls!

  • Well majority of the girls on the side were scammers from different locations. All they wanted was money telling you a sad story. It just was a joke. It’s not just this one. They were all similar ripoffs

  • Well, same as the others and also listed on a site as not a good site to look for friends or dates. I had the misfortune of being approaching through the chat by a man who felt I should enjoy his words of what he wanted to do to me when he met me. I hurried up and terminated my id on that site. Wow, crazy. That was it for me on any dating site.

  • This is the best dating website in the world, it keeps you informed all the time! And allows everyone to actually talk. The reminders are my favorite.

  • I was nervous at first but once I learned to trust my instincts . I met lots of interesting women. One of them is my girlfriend we are together almost 3 months. She was the only woman I sent a wink to. I guess the dating experience really is a man’s world. We couldn’t be happier. Thank you

  • This site has a fairly advanced search function that makes finding the right person in your area a lot easier. There are tons of real members on this site, which is definitely a good thing. It is completely secure, so you can trust that your data will be kept safe and out of the wrong hands.

  • Just like to say congratulations, your website is fantastic, good layout and very attractive ladies! I have been on other singles pay sites before, but since your site I have cancelled all the others. Keep up the good work.

  • The personality matching seemed to work very well and helped me to find a perfect partner with whom I have a wonderful relationship.

  • I have had a wonderful experience on this site and I have meet a wonderful Woman here and I am looking forward too spending the rest of my life with her! This lady I meet here a dream come true for me. Thank you

  • I married my sweetheart, a man I would never had met if this site did not exist. Love this site. Thank you thank you thank you!

  • I was looking for friendship but maybe something more will grow in time. I wanted to meet a man and I had an overwhelming response. There are so many lovely men out there and I wish everyone all the best.

  • A friend told me about this site and this is where I met this amazing woman. We are a perfect fit and been together for the last 5 months. Love every day spending with her.

  • Meet the girl of my dreams. Anna is the love of my life and am so happy I met her on this site. Never been happier in my life!

  • I have had some amazing connections with a few women in here and have been thinking of asking one of them out.

  • The site was easy to navigate. It would be better if you could apply a more refined search. Met some really nice people though.